Frequently asked questions
The questions we are asked most often, answered as plainly as we can. Where something depends on your specific journey, we say so rather than inventing a general rule.
Still not sure?
If your question is not answered below, ask us directly. Anything that depends on the day, the vehicle or the route is better answered for your actual journey than in a general policy.
Or send a booking request
What to send us
- Where we pick you up — a hotel, apartment, beach or airport terminal
- Where you are going
- The date and the time
- How many passengers, including children
- How much luggage, and anything bulky
- A flight number, if you are arriving or departing
Send those details and we reply with the vehicle, the price and the pickup arrangement. Nothing is booked until we confirm it.
We use your details only to arrange your journey. Nothing is stored on this website.
Frequently asked questions
How do I book a taxi with you?
By phone on +355 69 413 6433, or on WhatsApp at the same number. There is no booking form — send your pickup point, destination, date, time, number of passengers and luggage, and we will reply with availability and a price.
Is sending a message a confirmed booking?
No. A message or a call is a request. Your journey is booked once we reply and confirm it, including the vehicle, the pickup arrangement and the price.
How far in advance should I book?
As early as you can for airport transfers and for travel in July and August. Shorter local journeys can often be arranged on the day, but in peak season a few hours' notice makes a real difference.
Where will the driver pick me up?
Wherever the road allows — your hotel, apartment, a beach, a restaurant or an airport terminal. Parts of the hillside villages are reached by steps that a vehicle cannot use, and in those cases we agree the nearest accessible point with you before the day.
How much luggage can I bring?
It depends on the vehicle and the number of passengers. Tell us how many large suitcases you have, plus anything bulky, and we will confirm a vehicle with the space. Luggage is the detail most often understated, and it is the one that causes problems.
Can you meet me at Tirana International Airport?
Yes. Send your flight number and arrival time when booking. We track the flight, so a delay moves the pickup, and your driver waits in the arrivals area with a sign showing your name.
Do you provide child seats?
Tell us the number and ages of the children when you book and we will confirm what we can provide for your journey. Please do not assume a seat is available without confirming it with us first.
How do I pay, and can I use a card?
Payment methods are confirmed when we accept your booking. Tell us how you would prefer to pay and we will tell you what is possible for your journey.
What currency do you charge in?
Prices are quoted when you book and the currency is confirmed at the same time. If you want a quote in a particular currency, say so in your request.
What is your cancellation policy?
Contact us as early as you can if your plans change and we will adjust or cancel the booking. Any terms that apply to your journey are confirmed in writing when the booking is accepted.
Can you take a large group?
We operate more than one vehicle, so larger groups can often be covered — sometimes in one vehicle, sometimes in two. Send us the number of passengers and suitcases and we will tell you what we can do.
Do you do return journeys and day trips?
Yes. We handle one-way transfers, return trips, and a vehicle with a driver booked for a set period with stops where you choose. Describe what you have in mind and we will confirm what fits.
Which areas do you cover?
The Albanian Riviera from Vlorë to Sarandë — including Dhërmi, Palasë, Vuno, Jal, Himarë, Qeparo and Borsh — plus long-distance transfers to Tirana, Tirana International Airport and inland destinations arranged in advance.
How long does a journey take?
We do not publish fixed journey times. They change with the season, traffic, roadworks and the weather over the Llogara Pass. When you book we give you a recommended departure time for your specific journey.
Do you operate at night?
Late and early journeys are usually possible when arranged in advance — early airport departures are a normal part of our work. Book ahead rather than calling late at night.
Can you carry pets, bicycles or sports equipment?
Often, but it depends on the vehicle and the journey. Tell us exactly what you are bringing when you enquire and we will confirm before you book.
Do you speak English?
Yes. We handle bookings and questions in English and Albanian, both on the phone and on WhatsApp.
Question not answered here?
Ask us directly — we would rather give you a straight answer about your journey.